Last updated: Auggust 22, 2025
At Vashu Tech, your satisfaction is our top priority. We are committed to delivering high-quality digital solutions that help your business grow. In rare cases where a refund may be necessary, our Refund Policy ensures transparency, fairness, and respect for our clients.
Refunds are applicable under the following circumstances:
1. Service Delivery Issues:
If we fail to deliver the agreed services within the specified timeframe or do not meet the quality standards outlined in our service agreement.
2. Project Cancellation:
If the project is canceled due to unforeseen circumstances or per the terms agreed before the project started.
3. Non-Performance:
If the final deliverables do not meet the scope defined in the contract or service package.
If you believe you qualify for a refund, please follow these steps:
Submit a Refund Request:
Email us at support@vashutech.com with details about your project, the issue faced, and any supporting information.
Review Process:
Our team will review your request within 1–2 business days, assessing the service delivered, your concerns, and compliance with our service terms.
Refund Approval:
If your request meets our criteria, your refund will be approved and processed within 5–6 business days from the approval date.
Refunds will not be provided for:
Services already delivered and completed according to the agreed terms.
Services that have been used, including digital products, software, or subscriptions.
Payments made for third-party services or integrations already completed.
Changes or updates made after project completion, unless explicitly stated in the agreement.
We strive to deliver services that exceed expectations. If you face any issues, contact our support team promptly. We will work to resolve your concerns and, if necessary, provide alternative solutions aligned with your needs.
Open communication is key to a smooth service experience. We encourage clients to share concerns immediately so we can provide timely solutions. Your feedback helps us improve and refine our services continuously.
Refunds are issued to the original payment method. Only the paid service amount is refundable, excluding non-refundable fees such as third-party charges or subscriptions. Processing time is typically 5–6 business days after approval, and the refunded amount may vary depending on services delivered and the chosen package.
For any questions or support regarding refunds, please contact us at: support@vashutech.com
